Enterprise Salesforce architecture
Multi-cloud solution design for regulated businesses: data models, sharing, identity and integration that scale with the business and stand up to audit.
About
Architect, engineering leader, teacher
I've spent 19 years building enterprise technology, 17 of them on Salesforce, most of them in financial services. I started as a developer in Hyderabad and have since delivered in Chennai, Bengaluru, New York and London, moving from code to solution architecture to leading engineering teams.
Today I own Salesforce solution architecture across multiple clouds at a global investment bank. I set the standards for integration, data and security, chair design reviews and mentor engineers, and I stay hands-on for the decisions that carry the most risk.
My focus now is the move to agentic AI on Salesforce: agents that act on trusted data inside the controls a regulated business needs, built by teams that use AI every day in how they design, build and ship.
An AI agent is only as good as the data, security and integration underneath it. That foundation is where architecture still decides the outcome.My approach to AI on Salesforce
What I bring
Three strengths, one platform
AI agents on Salesforce
Agentforce agents grounded in CRM and Data 360 context, with custom actions, prompt templates and guardrails that risk and compliance teams can sign off.
AI-native engineering teams
Hands-on leadership of Salesforce engineers, with AI coding tools built into design, build, review and release as a standard, governed practice.
Experience
Career
- 2026 – presentLondon
Executive Director, Senior Salesforce Technical Architect
- Own Salesforce solution architecture across multiple clouds, with scalability and security as first principles
- Design and govern integrations using Apex, APIs and event-driven patterns
- Set enterprise data model, security and platform standards; chair technical design reviews
- Partner with business stakeholders to turn complex requirements into robust Salesforce solutions
- 2021 – 2025London
Vice President, Salesforce Lead Developer & Technical Architect
- Led design and delivery of scalable Salesforce solutions with Apex, LWC and platform features
- Managed and mentored Salesforce engineers while staying hands-on for critical technical decisions
- Owned sprint execution, code quality and on-time delivery of Salesforce initiatives
- 2014 – 2021London · New York · Bengaluru
Capgemini
- Salesforce Technical Architect, London 2018 – 2021
- Solutions Architect, New York 2016 – 2018
- Lead Application Developer, Bengaluru 2014 – 2016
- 2013 – 2014Chennai
Senior System Analyst
- 2009 – 2013London
Senior Software Engineer
- 2007 – 2009Hyderabad
Software Engineer
Platform
Sales, Service, Experience & Marketing Cloud, CPQ, Field Service, CRM Analytics
Engineering
Apex, LWC, Flow, SOQL, Platform Events, REST APIs, MuleSoft
AI
Agentforce, Data 360, Prompt Builder, MCP, Claude Code, GitHub Copilot
Architecture
Data modelling, sharing & visibility, identity & access, integration, DevOps & CI/CD
Leadership
Team leadership, mentoring, design governance, stakeholder management, agile delivery
B.Tech, Information Technology · Jawaharlal Nehru Technological University · 2007 · Languages: English, Telugu, Hindi
Certifications
28
Salesforce certifications, including both Application Architect and System Architect and every domain architect credential. Trailhead All Star Ranger and Salesforce Lightning Champion.
Architect 7
- Application Architect
- System Architect
- Data Architect
- Sharing & Visibility Architect
- Identity & Access Management Architect
- Integration Architect
- Development Lifecycle & Deployment Architect
AI & developer 5
- Agentforce Specialist
- AI Associate
- Platform Developer II
- Platform Developer
- MuleSoft Developer
Consultant 5
- Sales Cloud Consultant
- Service Cloud Consultant
- Experience Cloud Consultant
- Field Service Consultant
- CRM Analytics & Einstein Discovery Consultant
Marketing Cloud 6
- Engagement Consultant
- Engagement Developer
- Engagement Administrator
- Engagement Foundations
- Account Engagement Consultant
- Email Specialist
Admin & builder 5
- Platform Administrator
- Platform Administrator II
- Platform App Builder
- CPQ Administrator
- Platform Foundations
Recognition
- Trailhead All Star Ranger
- Salesforce Lightning Champion
Work
Architecture patterns
Approaches I design and teach, generalised from real problems. No client or employer details.
AI-ready Salesforce repositories
One shared context layer, so every AI coding tool writes Apex, LWC and Flow to the team's standards, with CI checks to enforce them.
CLAUDE.md · Copilot instructions · GitHub Actions
Event-driven updates from core systems
Back-office services publish Platform Events, and Lightning pages update in real time, so users stop refreshing and waiting.
Platform Events · OAuth · EMP API · LWC
Natural-language client search
An agent that answers plain-English questions across disconnected systems, using governed actions and safe, parameterised queries.
Agentforce · invocable Apex · Data 360 · MuleSoft
Sharing for complex client relationships
Custom sharing and entitlement models that keep record access explicit, testable and fast at enterprise volumes.
Apex managed sharing · data model · security
Teaching
Teaching what I practise
For more than 15 years I've taught Salesforce administration, development and architecture to career changers, early-career engineers and experienced professionals.
Through LYT Technologies I run live programmes in Salesforce, practical AI and computer science for UK school students.
- LYT Salesforce Academy ↗Admin, low-code and pro-code tracks with cloud accelerators
- LYT AI Academy ↗Claude 360 and the AI Engineer programme
- LYT NextGen ↗Computer science for UK students, Years 7–13
Let's talk.
I welcome conversations with recruiters and technology leaders about senior Salesforce and AI architecture, engineering leadership, speaking and mentoring. Email is the quickest way to reach me.